EU Right of Withdrawal
Your right to withdraw
- As per the EU Consumer Rights Directive, customers based in the European Union have the right to withdraw from their purchase within 14 days of receiving their goods without providing a reason.
How to exercise your right
- To withdraw from your purchase, notify us within 14 days of receiving your order by lodging your return here: Right of Withdrawal
Returns Process
- Items must be returned unworn, unused and in original condition with tags attached and original packaging — no signs of wear, makeup marks, washing or fragrance.
- Return shipping costs are at the customer's expense. We supply a prepaid label and deduct the shipping cost from your refund.
- This returns shipping fee is waived if the item is faulty, damaged or not as described.
Refund
- Refunds will be issued once we receive and inspect your return. Refunds will be issued to the original form of payment.
- The refund will be issued within 14 days of receiving the return.