EU Right of Withdrawal

Your right to withdraw

  • As per the EU Consumer Rights Directive, customers based in the European Union have the right to withdraw from their purchase within 14 days of receiving their goods without providing a reason.

How to exercise your right

  • To withdraw from your purchase, notify us within 14 days of receiving your order by lodging your return here: Right of Withdrawal

Returns Process

  • Items must be returned unworn, unused and in original condition with tags attached and original packaging — no signs of wear, makeup marks, washing or fragrance.
  • Return shipping costs are at the customer's expense. We supply a prepaid label and deduct the shipping cost from your refund.
  • This returns shipping fee is waived if the item is faulty, damaged or not as described.

Refund

  • Refunds will be issued once we receive and inspect your return. Refunds will be issued to the original form of payment.
  • The refund will be issued within 14 days of receiving the return.